Services & Impact
Design & Facilitation
Research & Insights
Strategy & Change
Coaching & Development
Design & Facilitation
Provide design and facilitation services including:
Codesign, development, and execution of workshops and trainings on human-centered design & design thinking processes and methods; strategic foresight; systems thinking; and contextual/design research
Leading or developing design-based initiatives and engagements including: discovery, innovation, evaluation
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ACTIVITIES and POSSIBILITIES
START HERE: Free 30 minute introductory consultation
ACTIVITIES: Develop approach to meeting objectives, design meeting/workshop/convening experience and tools, facilitate session
POSSIBILITIES: Support design of convenings to maximize authentic engagement and participation, curate events with design artifacts and tools to further your intentions, facilitate experiences that center people and surface meaningful interactions to better outcomes
OPTIONS INCLUDE:
Hourly Consulting for bite-sized support with design and facilitation
Half-Day Experiences for workshops and convenings
Full-Day and Multi-Day Experiences (Up to 3 Days)
Longer-Term Engagements (Longer than 5 Days)
PREVIOUS ENGAGEMENTS
Portsmouth Listens study circle dialogues on housing
Leadership New Hampshire workshops on future of education
Southern New Hampshire University
initiatives for redesigning HR onboarding experience
workshops and trainings on design thinking, UX design and research, strategy and organizational change, life design;
Clinton Global Initiative University online workshop on design thinking, in-person workshop facilitator
IEEE conference at SMU: design facilitation team member at annual conference
Stanford Life Design Lab University Educator training: table facilitator (2018)
AshokaU: Big iDeas emcee
Texas Association of Admissions and College Counselors (TACAC): design for college and career exploration
Southern Methodist University: introduction to design thinking for career exploration
Research & Insights
Provide design-based, qualitative research capacity including:
Developing and executing qualitative, contextual research through inquiry-based approaches (including narrative, case study, phenomenological, and grounded theory among others)
Analysis, program/project evaluation and impact reporting from mixed-method data and analysis to drive stakeholder understanding and funder confidence
Analysis and synthesis of qualitative research generating findings and meaningful insights that tell human-centered stories impactful to participants and stakeholders
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ACTIVITIES and POSSIBILITIES
START HERE: Free 30 minute introductory consultation
ACTIVITIES: workshops to develop analytical and theoretical framing for discovering research questions or problems to solve; developing research proposals and codesigning methodologies including qualitative data collection; engaging in interviews, observations, focus groups and other data collection in-person or online; participatory workshops to analyze and synthesize (including coding and thematic interpretation)
POSSIBILITIES: learn to collaboratively ask better questions for finding and understanding needs and experiences of individuals, organizations, and communities; gain equity-centered independent research and insights generated from immersive and contextualized 'user' (/UX) methods that care for and value participants throughout the research process; develop capability to reframe challenges and opportunities through evidence; understand the why and how behind impacts with design-based program evaluation and intervention studies
COMPENSATION STRUCTURE
Free 30 minute introductory consultation
$100/hour (negotiated rates available for people working in nonprofits, social impact, and by request)
SAMPLE RESEARCH
Higher Education (internal): University Innovation Alliance 2024 Annual report, project insight memos, event impact summaries and member institution impact reports
Higher Education (internal): belongingness and identity grounded theory, organizational case study, goal archetypes and learner success typology, online instructor phenomenological study for experimental artificial intelligence designs
Colgate University Thought Into Action Institute: design research project
Parish Episcopal School (Dallas, TX): strategic planning - redesigning time in schools
Perot Museum of Art and Science: design research day
Innovation study in DFW with Accenture and Dallas Chamber of Commerce
Ed.D. Dissertation: 'Student Engagement in Multiple High-Impact Practices and Non-Cognitive Behaviors: A Case Study of Social Innovation Education
Interests: UX research, design-based research, critical qualitative research methods, co-design and participatory action research, design futures
Strategy & Change
Provide design-based strategy services including:
Codesign and development for objectives such as: strategic planning, organizational transformation, organizational culture initiatives, team strategy and development
Leading or developing design-based projects to start innovation units/teams in diverse organizations
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ACTIVITIES & POSSIBILITIES
START HERE: Free 30 minute introductory consultation
ACTIVITIES: develop analytical approaches to understanding organizational context, needs, and goals; design and execute workshops and exercises including: shared value chain; mission/vision/values; team start; value chain; business model canvas; boundary spanning leadership, and more; audit organizational structures and/or practices with analysis and report on findings
POSSIBILITIES: activate a participatory and holistic approach to understanding organizational landscape, aspirations, and motivations; develop design-based activities to understand current organizational realities and imagine future states; catalyze new and transforming teams for greater innovation capacity
OPTIONS INCLUDE
Hourly Consulting for bite-sized support with organizational strategy and change initiatives informed by design thinking, systems thinking, strategic foresight, and emergent strategies
Half-Day Experiences for workshops and convenings
Full-Day and Multi-Day Experiences (Up to 3 Days)
Longer-Term Engagements (Longer than 5 Days)
PREVIOUS ENGAGEMENTS:
Middlebury College Center for Careers and Internships strategy retreat
Testimonial: “Thanks so much for the super job you did facilitating our retreat! You have been instrumental in helping our team refine our vision and purpose. You created space for authentic conversation and collaborative inquiry. Our team feels energized, refreshed, and eager to get to work.” - Ursula Olender (She/Her), Executive Director
Parish Episcopal School (Dallas, TX): strategic planning - redesigning time in schools
Coaching & Development
Provide individual and team coaching on topics and initiatives including:
Design thinking and human-centered approaches to innovation
Designing and developing contextual inquiry into insights
Life Design approaches to career exploration and leadership development
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Free 30 minute introductory consultation
$100/hour (negotiated rates available for people working in nonprofits, social impact, and by request)